Terms & Conditions
Costa Del Croydon 2026
Terms & Conditions – Summary of Key Terms and Conditions for Attendees
To ensure a safe and enjoyable experience for everyone, please take a moment to read the key terms and conditions for attending this event below:
Event Organisers:
The event organisers are (1) Croydon Limited Partnership (the Centre Owner) and (2) Jones Lang Lasalle (JLL)).
Tickets & Entry
- Valid Tickets Required: Entry is only permitted with a valid ticket for the correct date and time.
- Walk-ins: Accepted subject to availability on a first-come, first-served basis.
- Children: Must be supervised by a parent or guardian at all times.
- Late Arrivals: Entry may be refused if arriving within the last 30 minutes of a session.
Behaviour & Safety
- Respect Others: No abusive, threatening, or disruptive behaviour will be tolerated.
- Prohibited Items and Animals: No weapons, alcohol (unless purchased on-site), illegal substances, fireworks, or sharp objects, glass bottles, flammable liquids or balls may be brought on site. Animals are not permitted at the event, except for guide dogs and other registered assistance animals.
- No Smoking: Smoking, e-cigarettes and vaping are strictly prohibited.
- Dress Code: This is a family-friendly event with a beach theme. We kindly ask attendees to wear appropriate attire - swimwear and other revealing clothing are not permitted. Tops and footwear must be worn at all times.
- No Ball Games or Leisure Transport: Balls, bikes, scooters, skateboards, etc. are not allowed.
Security, Searches, Denied Enty and Removal
- Bag Policy: Only small handbags or rucksacks permitted. Do not leave belongings unattended. Note that attendees are responsible for their belongings, which are brought at their own risk. The Event Organisers are not liable for lost, stolen, or unattended items.
- Searches: Security checks may be conducted. Refusal may result in denied entry.
- Confiscation: Dangerous or prohibited items will be confiscated and not returned.
- REUSED ENTRY OR REMOVAL: WE RESERVE THE RIGHT TO REFUSE ENTRY OR REMOVE ANY VISITOR WHO BREACHES THESE TERMS, ENGAGES IN ANTI-SOCIAL OR ILLEGAL BEHAVIOUR, OR POSES A RISK TO OTHERS. THIS INCLUDES ACTIONS THAT MAY DISRUPT THE EVENT, CAUSE HARM, OR AFFECT THE ENJOYMENT OF OTHER ATTENDEES.
Photography & Media
- Personal Use Only: Commercial photography, videography, and drones are not allowed without prior permission.
- Privacy: Your personal data will be handled in accordance with our privacy policy: www.centraleandwhitgift.co.uk/privacy-policy. Please contact us at DPO@urw.com if you have any questions or concerns.
Alcohol Policy
- Challenge 21: Valid photo ID is required to purchase alcohol.
- Underage Drinking: is strictly prohibited. Alcohol will be confiscated and individuals may be removed from the event.
Health & Wellbeing
- Medication: Please bring any personal medication you may need (e.g. asthma pumps).
- Follow Instructions: Please comply with all safety announcements and staff directions.
Liability
- Personal Responsibility: Attendance is at your own risk. The Event Organisers are not liable for injury, loss, or damage caused by third parties or circumstances beyond their control.
Changes & Cancellations
- Event schedule and other timings: May change without notice. Sessions may be cancelled or rescheduled.
Please scan this QR Code / visit this link to see and review the full terms and conditions for attending Costa Del Croydon [insert the code /link here].
Thank you for helping us keep Costa Del Croydon safe and enjoyable for all!